Last Updated: [23/03/2025]
1. Introduction
Best Care Service Centre ("we", "our", "us") operates [website URL]. This policy outlines how we collect, use, and protect your personal data in compliance with:
Information Technology Act, 2000 (India)
Digital Personal Data Protection Act, 2023
Google Ads Data Collection Policies
2. Data We Collect
Directly Collected:
Full Name
Mobile Number
Service Address
Appliance Details (Make/Model/Age)
Automatically Collected:
IP Address
Device Type
Usage Analytics (Google Analytics)
3. Data Usage
We use your information strictly for:
Service Coordination with Technicians
GST-Compliant Billing
Service Quality Improvement
Legal Compliance (Tax Records)
4. Data Sharing
We share information only with:
Certified Technicians (Service Delivery)
Payment Gateways (Transaction Processing)
Government Authorities (Legal Requirements)
No data is sold to third parties.
5. Data Retention
Service Records: 6 Months Post-Service
Financial Records: 7 Years (GST Compliance)
Contact Data: Until Service Completion
6. Your Rights
Right to Access Data
Right to Rectification
Right to Deletion (Write to customerscareservicesco@gmail.com)
Right to Restrict Processing
7. Security Measures
SSL Encrypted Website
Two-Factor Authentication for Data Access
Secure Cloud Storage (Indian Servers)
8. Third-Party Links
Our website may contain links to payment gateways. We don't control their privacy practices.
9. Policy Updates
We may update this policy. Changes will be notified via:
Registered Email customerscareservicesco@gmail.com Website Banner Notification
10. Contact Us